Explore answers to frequently asked questions regarding the Kenya eTA application process and requirements for a smooth travel experience.
The Kenya eTA is a semi-automated system designed to assess the eligibility of visitors planning to travel to Kenya. Authorised by the Government of the Republic of Kenya, the eTA grants permission to travel but does not determine a traveller's admissibility, which is decided by immigration officers upon arrival.
Applicants are required to provide biographic information and responses to eligibility questions through the eTA application. To ensure ample time for authorization, it is recommended to submit applications at least 3 days before the intended travel date. Travellers can apply for the eTA up to 3 months in advance, and early application is advised, preferably upon booking accommodations and transportation tickets.
The official Kenya eTA is visually represented as follows:
In the event of an eTA refusal, immediate travel is not permitted. For assistance and additional information, please reach out to the official website to report your situation and seek further guidance.
Rest assured, your credit card information is secure with the Kenya eTA system. The platform is PCI compliant, ensuring the highest standards of data protection. All data transmission is encrypted, and the system does not retain any credit card or payment details. The payment gateway utilised is Stripe.com, a globally recognized and highly secure service. Travizory Border Security SA, located at Avenue de la Gare 24, 2000 Neuchâtel, Switzerland, manages the Stripe payment implementation for added assurance.
All foreign visitors, with the exception of citizens from EAC Member States, are obligated to obtain the eTA for travel to Kenya. The eight EAC Member States include the Republic of Burundi, the Democratic Republic of the Congo, the Federal Republic of Somalia, the Republic of Kenya, the Republic of Rwanda, the Republic of South Sudan, the Republic of Uganda, and the United Republic of Tanzania.
Every eligible traveller must apply for the eTA through the official Government website. Applications submitted through third-party platforms will be automatically rejected. In the case of children under 18, the legal guardian, parent, or accompanying adult is responsible for completing the application.
All foreign visitors, including children and infants, are required to apply for an eTA. The responsibility for completing the application for children under the age of 18 lies with the legal guardian, parent, or accompanying adult. It is strongly advised that families apply for the eTA as a group.
To apply for an eTA, the following information and documents are necessary:
While an eTA serves as official permission from the Government to travel to the Republic of Kenya and is mandatory for check-in and boarding, it does not guarantee travel. Your carrier may refuse boarding if essential documents such as your passport and/or boarding pass are not presented. Additionally, you may undergo questioning at departure or arrival points, potentially leading to denial of access to transportation facilities.
If you anticipate frequent travel to Kenya or have multiple trips scheduled, we strongly recommend downloading the "Kenya Travel Authorization" mobile app, set to be released in January. This app allows you to securely store your travel documents and profile on your phone, facilitating easy reuse for future travel.
For individuals planning regular or multiple trips to Kenya, we recommend utilising the upcoming "Kenya Travel Authorisation" mobile app, set to be released in January. This app allows you to securely store travel documents and profiles on your phone for convenient reuse.
To apply for the eTA, follow these steps:
Note: Travel is permitted only after approval by the Government of Kenya.
To monitor the status of your application, visit the following URL: https://visa-to-kenya.com/visa-status/
Shortly after submitting your application, you will receive an email confirming the receipt of your application. This email includes the reference number assigned to your application, which should be used to check the application status. Avoid reapplying for a travel authorization immediately.
For visitors, a valid credit or debit card is necessary to complete the transaction. The system does not accept cheques or cash. If your payment is declined, wait a few minutes and attempt the transaction again. Ensure that your selected means of payment has sufficient funds before trying again.